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  1. Residents across south London can now access 24/7 mental health crisis support through WhatsApp, offering a new, more flexible way to get help when they need it most.

    A woman lounging on a light-coloured sofa, wearing a white jumper and blue jeans, looks at her phone with her legs up on the cushions—perhaps exploring mental health support via WhatsApp.

    The initiative is designed to complement existing urgent support routes, including the NHS 111 “press 2” mental health option, by giving people an additional channel that may feel more accessible and less daunting than speaking on the phone.